Returns Policy
WHAT can be returned?
If we supply a product to you & your customer no longer requires that item, you may return the product to our Offices. It must be unused & in its original packaging - Include a Copy of your PO & our depatch docket.
Click here to go to our Online Return Material authority [ RMA ] form Go to RMA
WHEN do items need to be returned by?
7 days after receiving your Order.
CREDIT for returns?
Once Item[s] are received we can process it for credit or exchange.
WHERE do items need to be returned to?
Transport or Drop Off all Returns to:
Unit 5 / 24 Strathmore Rd
Caves Beach NSW 2281 Australia
8.00am to 4.00pm Mon - Fri
HOW do customers return product for repair or warranty repair?
For Non-Warranty Repairs - Click here to go to our Online Return Material authority [ RMA ] form Go to RMA
For Warranty Repairs - Provide a receipt of purchase returned along with the product & a description of what the issue was and how it came about. Click here to go to our Online Return Material authority [ RMA ] form Go to RMA
